Contact us

Welcome

Hi and Welcome!
Thank you for taking the time to browse my shop and see what I have to offer.

Need to find your size, this should help,
http://www.elegantchic.ca/sizing--color.html

♥♥Custom/large orders (4 items +) will take up to 1-2 weeks to complete. Please contact me if you are in a hurry, I will do my best!! Thank you for your understanding!

I am always working on a new, special and unique design to offer you for your special event!! However, if you don't see the design you like or would like to replace certain item from certain design and replace it with other item from another design from my shop, please let me know. I would love to work with you to create a special design just for you!!

♥ I offer discounts for Bridal Parties so be sure to ask and I will set up a Custom Order for you in my Shop. Please read my Shop Policies for Shipping Info on Bridal Party Sets.

♥♥ Be sure to ask me about sizing and pricing for Flowergirls or Jr Bridesmaids for you favorite items. Almost everything in my shop can be made to fit them as well. ♥♥

♥♥♥♥Residents of Canada will be charged GST or HST according to their province's or territory's rates♥♥♥♥

Please check back or you can know find me on line at www.elegantchic.ca

Thank You!!!!

For your convenience, I only accept payment by PayPal under my registered business name. I will not ship an order until payment is received. All prices are in US funds.

I ship to the address on your Paypal Account

Shipping details

♥♥♥♥ WEDDING SEASON (Feb- Aug) ♥♥♥♥

This is the busiest time for me. If you are under a time restraint please make sure you send me a message to ensure your order will be finished and delivered in time!
Please allow 2-4 days for me to process your order and at least 7-10 days to process Custom Bridesmaids orders (depending on my current backlog of orders).
Also if you could leave your wedding date in the message to seller, that would really help.

♥♥♥♥ Shipping method: I ship my orders through Canada Post ♥♥♥♥

♥Shipping within Canada:
Regular lettermail ( no tracking): $5.00
Expedited: (tracking / insurance) : $15.00
Expresspost ( tracking / insurance ): $25.00

♥Shipping to U.S.A:
Air USA (no tracking 8-12 days): $5.00
Expedited USA ( tracking / insurance 6-10 days): $15.00
Expresspost USA ( tracking / insurance 4-6 days ): $25.00

♥Shipping to International Countries:
Air Mail Small Packet (no tracking / 4-6 weeks ): $8.00
For faster mail times, I will be happy to find out the rate for you upon request.

♥♥♥♥ CUSTOM CHARGES AND IMPORT FEES♥♥♥♥

Please note that many countries may apply import taxes and customs fees on packages over a certain value entering the country. Please be aware that these custom and duty fees are the buyers responsibility and I cannot be held responsible for them.

♥♥Bridesmaids Orders♥♥
All Bridesmaid Orders over $50+, must be shipped with a tracking number. Item's requested to be shipped without a tracking number are responsibility of the purchaser once they leave my hands.
Bridesmaids Orders will be shipped Expedited shipping with the cost of $15.00 within Canada and the USA.

If you require your items sooner, please contact me about requesting a RUSH ORDER for a fee of $20 within Canada and $25 to the U.S.A. to cover the additional shipping for Express Shipping.

Refunds, returns & exchanges

If for any reason you are not happy with your purchase, please contact me within 3 days of receiving the item and I will gladly refund you the money (minus shipping cost and PayPal fees), provided the items are in its original state.

Custom items are NON-REFUNDABLE and that includes any special request like color change to bead, custom bouquet charms, cufflinks etc.

It is your responsibility to ship your purchase back to me.
Please contact me before so I know to expect it.

Elegant Chic Jewels

♥´¨)PLEASE READ SHOP POLICIES FOR SHIPPING AND PROCESSING TIMES ♥♥
¸.•´ ¸.•*´¨)¸.•*¨)
(¸.•´ (¸.•`♥ Welcome to the Elegant Chic's!!! I hope you will find something you looooove! Shipping is from Canada...... So please take a peek at my shop policies for Shipping times for International Orders and know that all of my jewelry is "MADE TO ORDER".